Privacy Policy
Last updated: January 2025. This policy explains how RecoMelon collects, uses, and protects your data as a Software-as-a-Service platform.
Account Information: We collect your business name, contact details, billing information, and account credentials when you sign up for our SaaS platform. This includes your email address, company information, and payment details processed securely through our payment processors.
Usage Analytics: Our platform automatically collects data about how you use RecoMelon, including feature usage, session duration, API calls, and performance metrics. This helps us improve our AI recommendation engine and provide better customer support.
Customer Data: When you integrate RecoMelon with your e-commerce platform, we process your product catalog, customer behavior data, and transaction information to power our recommendation algorithms. This data is encrypted and processed according to strict security protocols.
Technical Data: We collect IP addresses, browser information, device identifiers, and log files to ensure platform security, prevent fraud, and optimize performance across different environments.
Cookies and Tracking: We use essential cookies for authentication, session management, and platform functionality. Analytics cookies help us understand usage patterns and improve our service. You can manage cookie preferences through your account settings.