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Browse articles on installation, features, billing, and technical setup.

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Getting Started

Everything you need to get RecoMelon installed and live on your Shopify store.

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How VisualDNAβ„’ Works

Understand how RecoMelon reads products visually and why it outperforms collaborative filtering.

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Dealbreakerβ„’ Filters

Set up and customise intent-led filters that help shoppers narrow by style, not category.

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Shop Similar

Configure the Shop Similar widget and GlideGrid layout on your PDPs.

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Pricing & Billing

Understand the trial, plan tiers, billing cycles, and how to cancel.

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Technical & Compatibility

Theme compatibility, headless support, multi-language stores, and advanced configuration.

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