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Browse articles on installation, features, billing, and technical setup.
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Getting Started
Everything you need to get RecoMelon installed and live on your Shopify store.
Browse articles βHow VisualDNAβ’ Works
Understand how RecoMelon reads products visually and why it outperforms collaborative filtering.
Browse articles βDealbreakerβ’ Filters
Set up and customise intent-led filters that help shoppers narrow by style, not category.
Browse articles βPricing & Billing
Understand the trial, plan tiers, billing cycles, and how to cancel.
Browse articles βTechnical & Compatibility
Theme compatibility, headless support, multi-language stores, and advanced configuration.
Browse articles βMost visited articles
How do I install RecoMelon on my Shopify store?Getting StartedHow does VisualDNAβ’ technology work?VisualDNAHow do Dealbreaker Filtersβ’ work?DealbreakerHow does Shop Similar work and how do I customise it?Shop SimilarHow does the RecoMelon trial work?PricingWhich Shopify themes is RecoMelon compatible with?TechnicalHow does RecoMelon handle new products with no sales history?VisualDNAHow do I enable App Embeds in my Shopify theme?Getting Started
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