Help, resources, and support

Open in ChatGPT

Open in ChatGPT ↗Ask questions about this pageOpen in Claude ↗Ask questions about this page

Browse implementation guides, product documentation, and support pathways for every RecoMelon use case.

Popular docs

Getting Started

How do I install RecoMelon on my Shopify store?

Install RecoMelon, enable App Embeds, add the PDP block, and go live in minutes. This guide covers the exact Shopify steps plus what to do if recommendations do not appear.

Search, Collections & Merchandising

What is The Index™ and how does RecoMelon AI search work?

The Index™ is RecoMelon's conversational product search and dynamic merchandising layer for Shopify. It interprets natural-language shopping intent, combines it with catalogue and commercial context, and supports inline Shop Similar and LiveGrid™ discovery.

Search, Collections & Merchandising

How do I configure The Index™ for conversational search and merchandising?

Configure The Index™ by defining its storefront presentation, validating catalogue understanding and search behaviour, then applying merchandising priorities and testing natural-language queries, inline Shop Similar and any LiveGrid™ content before rollout.

Getting Started

How do I enable RecoMelon App Embeds in my Shopify theme?

Enable RecoMelon in Shopify App Embeds to render recommendation functionality on storefront templates. This guide covers the exact path and verification steps.

Search, Collections & Merchandising

How can RecoMelon power Shopify collection pages?

RecoMelon can turn Shopify collection discovery into a visually intelligent, dynamically merchandised experience using product attributes, VisualDNA™ and shopper intent while preserving the catalogue structure a merchant chooses.

Search, Collections & Merchandising

How does RecoMelon affect SEO when powering Shopify collection pages?

RecoMelon can enhance collection-page discovery without sacrificing SEO when implementations preserve stable collection URLs, crawlable product links, meaningful indexable content, canonical intent and server-visible catalogue information. Dynamic merchandising should improve the shopping layer, not hide the collection from search engines.

Bundles & Basket Growth

How do RecoMelon Bundles™ create complete looks and complementary recommendations?

Bundles™ uses complementary product intelligence to build coordinated product sets around an item a shopper already wants. It can present multiple looks, support multi-buy incentives and use LiveGrid™ content to help shoppers visualise the combination.

How VisualDNA™ Works

How does RecoMelon's VisualDNA™ technology work?

VisualDNA™ analyzes product imagery to match items by visual similarity, not purchase history. This helps Shopify brands show more relevant recommendations from day one, including new products.

Bundles & Basket Growth

What is Bundle Rescue and how do product swaps work in RecoMelon Bundles™?

Bundle Rescue preserves the intent of a recommended product set when one item is unavailable or unsuitable by replacing that item with a relevant alternative instead of discarding the whole bundle.

Resources