Recovery & Retention

Implement RescueGrid™ by identifying the missing product context where possible, using it to retrieve available visual alternatives, and presenting those products as the primary recovery path while retaining useful navigation for cases where no reliable product context exists.

SecondLook™ implementation starts by preserving the abandoned basket context, then adding visually matched alternatives around individual products so the recovery message can resolve product hesitation without losing the value of the original basket.

RescueGrid™ turns missing or unavailable product pages into discovery surfaces by using the original product intent to show visually similar, available alternatives instead of leaving shoppers at a dead end.

SecondLook™ preserves abandoned basket intent while introducing visually matched alternatives for individual products, giving shoppers a route to a better fit instead of simply sending them back to the same products they left.