Beginner

How does LiveGrid work and how do I connect my social accounts?

Quick Answer

LiveGrid combines UGC and video with AI product recommendations to create shoppable, visual discovery experiences. Connect accounts from your dashboard and publish approved content.

How LiveGrid works with UGC and shoppable recommendations

What LiveGrid does

LiveGrid helps Shopify brands connect real-world content to product discovery. It blends UGC/video context with recommendation logic to improve confidence and engagement.

How LiveGrid works

Ingests eligible social content.
Associates content with relevant products.
Displays shoppable visual modules on selected storefront surfaces.

How to connect social accounts

Open RecoMelon dashboard.
Go to Integrations.
Select supported social platform.
Authenticate and confirm permissions.

What you should see

Approved social assets appearing in LiveGrid modules connected to relevant products.

Where to place LiveGrid

Collection pages for top-of-funnel discovery.
PDP sections for conversion support.
Campaign landing pages for seasonal edits.

If content does not appear

Confirm account connection and permissions.
Confirm content eligibility/tagging rules.
Refresh storefront and recheck publication status.

Need enterprise help instead?

Book an enterprise merchandising strategy call to get a full UGC commerce plan, placement architecture, and managed execution from RecoMelon specialists.